Privacy Policy

Effective Date: 23 September 2024

At Packs Master, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and use our services.

1. Information We Collect

We collect personal information to provide better services and improve your experience. The types of information we may collect include:

• Personal Data: Name, email address, and payment information.
• Game Account Information: Lilith Pass or other account credentials to fulfill orders or account boosting services.
• Usage Data: Information related to how you interact with our website, such as your IP address, browser type, and operating system.

2. How We Collect Information

We collect your personal information in the following ways:

• Sign-Up Forms: When you create an account on our website.
• Purchase Orders: When you make purchases for in-game packs or account boosting services.
• Game Account Access: When you provide us with game credentials to complete orders.

3. Use of Your Information

We use the collected information to:

• Process your orders and deliver the products or services you have requested.
• Communicate with you regarding your orders, account, and customer service inquiries.
• Improve the functionality of our website and tailor content to suit your preferences.
• Analyze website traffic and user behavior to improve our services.

4. Third-Party Services

We may use third-party services to handle payments and analytics, including:

• Google Analytics: We use Google Analytics to track and analyze user behavior on our website.
• Stripe: We use Stripe as our payment processor to handle your payments securely.

These third-party services are governed by their own privacy policies, which we recommend you review.

5. Data Security

We take the security of your personal data seriously. All sensitive information (such as payment data) is encrypted using SSL technology and securely stored. We regularly review our security practices to ensure we use the latest technologies to keep your data safe.

6. Cookies

We use cookies to:

• Help recognize you as a returning visitor and tailor your browsing experience.
• Track your activity on our website to improve performance.

You can adjust your browser settings to refuse cookies, but doing so may limit your ability to use some features of our website.

7. User Rights

You have the right to:

• Access: Request access to the personal data we hold about you.
• Correction: Request corrections to any inaccuracies in your personal data.
• Deletion: Request the deletion of your personal data.
• Opt-Out: Unsubscribe from marketing communications and adjust your cookie preferences.

To exercise any of these rights, please contact us at info@packsmasters.com

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal obligations, resolving disputes, and enforcing agreements.

9. Changes to This Privacy Policy

Packs Master reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the date of the last revision will be updated. Your continued use of our services after any changes constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at: